Auto Insurance
Our insurance experts are ready to help you to find the perfect auto insurance policy that will meet your specific needs and your budget and make sure you are completely covered.
Home Insurance
We offer a wide variety of homeowners’ coverage options that will protect you, your family, your home and your personal belongings.
Life Insurance
Make sure you have a comprehensive life insurance policy that will protect your family or loved ones if the unthinkable happens to you.
Commercial Insurance
We understand every business has different insurance needs and we will work with you to develop a customized insurance policy that works for your business.
Employee Coverage
Your employees are the backbone of your business and deserve the assurance that they are covered at all costs with reliable insurance.
Mississippi Insurance Agency
Our agents in Hattiesburg MS provide personal and business insurance including auto, home, life, renters and workers compensation. Call 601-268-2242!
The James Agency of Hattiesburg, MS has a knowledgeable staff ready to serve the ever-changing insurance needs of individuals, families and businesses throughout Southern Mississippi. For over 40 years, our agents have been dedicated to providing low-cost insurance solutions customized to each client’s needs and budget. We exist to serve you, so stop by today!
As a locally owned and operated insurance agency, we strive to provide exceptional customer service. Jerry W. James started this agency in 1982 on the based on the principles of selflessness, integrity, honesty, and service. After over three decades, it is these foundational principles that motivate our associates today. We want your business and we want you to become part of The James Agency family! Call one of our friendly agents today for your free quote at 601-268-2242.
Since 1982
Whether you are looking for an auto insurance policy or a life insurance policy to make sure your family is covered, The James Agency does it all. Our knowledgeable team is ready to help find you the perfect insurance policy.
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Our Carriers
- Nationwide Insurance 877-669-6877
- Safeco Insurance 888-466-5511
- Progressive Insurance 800-876-5581
- Travelers Insurance 800-842-5075
- MetLife Insurance 800-854-6011
- Foremost Insurance 800-527-3905
- National General 800-462-2123
- Dairyland Insurance 800-334-0090
- Liberty Mutual 888-398-8924
- Berkshire Hathaway 877-680-2442
Customized Personal and Commercial Insurance Solutions for Individuals, Families and Businesses throughout Mississippi
Helping Families & Businesses just like yours
The James Agency is the first name to search for your personal and commercial insurance needs. Our coverage options include Home, Life, Auto, Business, Liability, Umbrella, Renters, Motorcycle, ATV, and RV policies (and don’t be afraid to inquire about anything else!) Our success in the insurance field does not come from grasping for whatever short-term, quick revenue we can generate. We partner with our clients to tailor the insurance package that fits their profile, rather than trying to force an individual or business to fit a generic insurance instrument that may or may not be best suited for them.

Auto Insurance
Specific Industry
Farm Insurance
Renters Insurance
Business Owners Policy
Workers Comp
Meet Our Team

PATRICK JAMES
President/Agent
- Licensed in: AL, AR, GA, MS, NC, SC, TN, TX
- Professional designations: LUTCF
- Biography: Married to former Julie Ard of Jayess, MS. Patrick and Julie have five children: Alese, Cash, Arden, Jennings Rose, and Emery Noel. Patrick is an active Member of Temple Baptist Church in Hattiesburg.
- Education: 1995, B.S., Nicholls State University, Thibodaux, LA. Member of Nicholls State baseball team. 2011, LUTCF The American College
- Agent Qualifications: James Agency VP from 2005-2010, managing 6 satellite offices while being awarded Presidents Conference Award in 2006-2010. Succeeded Father, Jerry James, in 2011 as Primary Agent/Agency Principal after 28 years. Awarded Presidents Conference for 2010-2014
- Awards: Champion Award, Presidents Conference Award, Nationwide Auto Council
- Community Activities: Active supporters of United Way, MADD, MS Wildlife Enforcement Officers, ARC, American Cancer Society, Homes of Hope, Lighthouse Ministries, as well as other civic charities.
- Hobbies: hunting, fishing, and spending quality time with family.

Kandie Forbes Boutwell
Agency Manager / Marketing & Personal Lines Manager
- Licensed in: MS
- Biography: Kandie has two boys, Dylan and Landon and is an active member of Venture Church of Hattiesburg.
- Education: 1993, B.S., The University of Southern Mississippi, Hattiesburg, MS
- Agent Qualifications: Property & Casualty Licensed in Mississippi
- Hobbies: Spending time watching her boys play sports, going to the beach, shopping, and hanging at the lake.

SHANE BLACKWELL
Associate Agent
- Licensed in: AL, MS
- Biography: Active member of Venture Church in Hattiesburg.
- Education: B.S. William Carey University, Hattiesburg, MS. Life Underwriter Training Council Fellow, The American College, 2011.
- Agent Qualifications: 20 years of Insurance Experience, 17 years with Nationwide.
- Community Activities: Active supporter of United Way and American Cancer Society.
- Hobbies: Enjoying the outdoors, fishing and spending quality time with family.

CINDY RAWLS
Senior Commercial Accounts Manager
- Licensed in: MS
- Professional Designations: Certified Insurance Industry Professional (CIIP); Certified Insurance Service Representative (CISR)
- Education: Graduating Class of 1980 – Moss Point High School, Moss Point MS; attended Mississippi Gulf Coast Jr College, Hinds County Community College and the University of Southern Mississippi.
- Agent Qualifications: MS Licensed – Property & Casualty and Life & Health. Former President of Insurance Women of Laurel (MS) and Hattiesburg Insurance Professionals. 30+ years in the insurance industry.
- Publications: March 2015 – International Association of Insurance Professionals – “I CAN! A Step Above Series – Commercial Auto”
- Awards: 2013 Distinguished Service Award of Excellence (Region III Mississippi)
- Biography: Cindy has two children: Lindsey Driskill & William Driskill, and one grandson, Thomas Jude Driskill. Cindy is an active member to 38th Avenue Baptist Church in Hattiesburg where she plays the keyboard and piano.
- Community Activities: Active member of the Hattiesburg Moose Lodge 1804/Chapter 414 and supporter of Moose Charities.
- Hobbies: Enjoying spending quality time with family & friends, outdoor activities & fishing, and watching football, especially LSU & New Orleans Saints!

SHANDRA HUST
Associate Agent
- Licensed in: MS
- Biography: Married to Stephen Hust of Petal, MS. Shandra has three children, Bo, Ashlynn, and Channing.
- Education: BSBA,1996, William Carey University
- Agent Qualifications: Property & Casualty and Life & Health Licensed for 19 years. Former Agent with Alfa Insurance Corp from 1999-2013. Achievements with Alfa included All-Star, Co-Star, as well as Super Star Award.
- Community Activities: Active Member of Hattiesburg Community Church. Proud Supporter of Pinebelt Association for Families, NAIFA, ARC of Hattiesburg, NWTF, and Special Olympics of MS.
- Hobbies: Reading, cooking, gardening, and spending time with her children.

VICKIE CRABTREE
Receptionist
- Biography: Married to Lewis (Butch) Crabtree. Mother to two daughters, Lori and Amanda. Grandmother to six grandchildren and one great-granddaughter. An active member of Sweetwater Pentecostal Tabernacle of Moselle, MS.
- Education: North Forrest High School. Thompson Direct: Freelance Writer.
- Agent Qualifications: CSR eight years.
- Hobbies: Reading, Writing, Crocheting, Fishing, and spending time with family and friends.

SYBIL WATERS
Claims Manager
- Licensed in: MS
- Biography: Married to Keith Waters, mother to two daughters, Becky and Teresa. Grandmother to five grandchildren, and one great-granddaughter. An active member of Sanford Independent Gospel Church.
- Education: Collins High, PRC-Office Specialist.
- Agent Qualifications: 30 years of Insurance Experience with The James Agency. Starting as Customer Service, Associate Agent and currently the General Manager.
- Hobbies: Traveling in her RV with her husband Keith.

LORI DEES
Licensed Sales & Service Representative
- Licensed in: MS
- Biography: Married to Durward Dees, Mother of Daniel Dees, member of Temple Baptist Church, Hattiesburg, MS.
- Education: Graduate of Baker High School, Mobile, AL and Bauder School of Design, Atlanta, GA.
- Agent Qualifications: MS licensed in Property and Casualty since 2010.
- Hobbies: Reading, Baking, going to the beach, spending time with family, both human and feline, and enjoying time with friends.

Belle Parker
Client Service Representative
- Biography: Daughter of Bethany Parker, sister to Abby and Nick.
- Education: Graduating Class of 2019 – Petal High School, Petal MS; 2021, AAB., Pearl River Community College, Poplarville, MS
- Hobbies: Spending time with family and friends, going to the beach, shopping, and working out.

Heather Butler
Licensed Sales and Service Representative
- Licensed in: MS
- Biography: Married to Adam Butler, mother to Anna Reese Butler.
- Education: Graduate of Oak Grove High School; A.A., Pearl River Community College and member of the PRCC softball team; A.A.S., Physical Therapist Assistant Technology from Pearl River Community College.
- Agent Qualifications: Mississippi licensed in Property & Casualty Insurance since 2021.
- Community Activities: Active Member of Turning Pointe Church in Petal, MS. Supporter of Compassion International and Special Olympics of MS.
- Hobbies: Spending time with family and friends, going to sporting events, reading, and traveling.

Maeghan Lee
Licensed Sales and Service Representative
- Licensed in: MS
- Biography:Nearly 11 years insurance experience.
Class of 2007, Poplarville High School: 2011 Pearl River Community College - Hobbies: Avid equestrian and barrel racer. Enjoys spending time outdoors, going on adventures with friends and traveling.

Tori wheat
Licensed Sales and Service Representative
- Licensed in: MS, AL, TN
- Biography: Married to Bret Wheat and a dog mom of three
- Education: Graduating Class of 2019 – South Jones High School; A.A.S., Jones County Junior College and member of the JCJC Marching Band, Wind Ensemble, and Clarinet Choir.
- Agent Qualifications: Mississippi, Alabama, and Tennessee licensed in Property and Casualty Insurance since 2021.
- Hobbies: Enjoys spending quality time with friends and family, fishing, and traveling.

Billie Keys
Licensed Sales and Service Representative
- Biography: Member of Shiloh Baptist Church, Mount Olive, Ms.
- Education: Graduate of Gulfport East High School; Mississippi Gulf Coast Junior College and Delta State University with A B.S. in Criminal Justice
- Agent Qualification: 44 years experience in Insurance. Claim Adjuster for Farm Bureau Insurance for 5 years. Worked with Allstate as a Office Manager and Agency Owner for 32 years. For the past 5 years I have been in the Collins Nationwide Agency.
- Hobbies: Spending time with family and friends, watching sports {specifically my nephew} and I love to travel.

anna jenkins
Licensed Sales and Service Representative
- Biography: Just a small-town girl, living in a lonely world
- Education: Graduated Pear Blossom Private School, AB Honors, Class of 2012
- Agent Qualification: 10+ years of combined customer service experience. Mississippi licensed in Property & Casualty Insurance since January 2021. Life Insurance Licensed since January 2022.
- Community Activities: Active in a volunteer Bible Ministry work.
- Hobbies: Teaching group fitness classes, participating in hobbyist music activities and travel enthusiast.

Rhonda Smith
Licensed Sales and Service Representative
- Biography: Married to Brett Smith, mother of three children, Avery, Axl and Gray
- Education: Graduate of Mize High School
- Agent Qualification: MS licensed in Property and Casualty since 2020.
- Hobbies: Spending time with family and friends

WENDY PEAVY
Licensed Sales and Service Representative
- Licensed in: MS
- Biography: Married to Kyle Peavy we have one son Landon Peavy and a daughter in law Lauren Peavy
- Education: Graduated Sumrall High School
- Agent Qualifications: MS Licensed in Property and Casualty been in insurance since 1998
- Hobbies: Camping, going to the beach, shopping and spending time with friends and family.

Bethany Cochran
Licensed Sales and Service Representative
- Licensed in: MS
- Biography: Married to Jude Cochran and the mother of one son, Luke. Daughter of Mark and Lucretia Bowman
- Education: Graduate of Columbia High School and Jones College.
- Agent Qualifications: MS licensed in Property and Casualty since 2001.
- Hobbies: Cooking, baking, making crafts with my son, gardening, organizing, watching movies, and spending time with my family.
Request a Call Back
Do you have any questions about insurance, investment opportunities or retirement planning? Would you like to speak to one of our insurance agents over the phone? Call 601-268-2242 today! We can also call you – just submit your details and we will be in touch with you soon!
Free Insurance Quotes: Do you need an insurance quote? Request a free quote here.