Family-Owned Since 1982 | Hattiesburg, MS
Stop Hoping You're Covered. Start Knowing You Are
Your Mississippi insurance agency that shops 10+ carriers, explains your coverage in plain English, and fights for you when you file a claim.
- 40+ Years in Business
- 10+ Insurance Carriers
- 150+ Years Combined Experience
What Our Clients Say
“We’ve earned the trust of over 3,000 clients across 10 states. They stay with us because we show up when it matters.”
“I have been with the James Agency for almost 30 years and the customer service is better than it has ever been. Kandie Boutwell routinely goes above and beyond to help me with different needs and issues.”
Rusty Clark
Client Since 1995
“I switched agencies several years ago. Biggest mistake ever. My business and home insurance were a mess until I came back to the James Agency!!! No better customer service anywhere!!!”
Christy Morris
Returned Client
“My auto insurance jumped up significantly. After a lot of checking, Kandy was able to get my cost lower than it was before. 5 star service every time!”
Randy Albert
Auto & Home Client
What We Do?
Customized personal and commercial insurance solutions for individuals, families and businesses throughout Mississippi
Our Carriers
The Problem Most Insurance Buyers Face
You’ve been paying premiums for years without really knowing if you’re protected. Your policy sits untouched, your rates go up without explanation, and deep down you worry you won’t find out there’s a problem until it’s too late. The truth is, most agents sell a policy and disappear. They don’t review your coverage as life changes, they don’t shop the market to keep you from overpaying, and when a claim happens, you’re left to figure it out alone. You deserve better than that.
How The James Agency Is Different
We believe you deserve to actually understand what you’re paying for. And you deserve someone in your corner when it matters.
Faster quotes, better prices
We earn your business by finding the most affordable coverage faster and more accurately than you could yourself. Speed, savings, and thoroughness in one call.
Local service from people who know you
16 licensed professionals across 7 MS/TN locations who answer when you call. You get a real relationship—not a phone tree
40+ years protecting families
Since 1982, we’ve handled every storm, every claim, every coverage question. You’re getting proven guidance from people who know what works not advice from someone who got licensed last year.
We fight for you on every claim
We walk you through paperwork, chase down carriers, and push back when needed. You’re not stuck on hold—you’ve got a local advocate treating your claim like their own.
Ready to Stop Worrying About Insurance?
In one quick call, you’ll get a clear coverage review, real options from 10+ carriers, and a local advocate who has your back.
Our agents provide personal and business insurance including auto, home, life, renters and workers compensation.
Call (601) 268-2242
3000+ Happy Customers
Local Insurance Experts Who Put You First
The James Agency of Hattiesburg, MS has a knowledgeable staff ready to serve the ever-changing insurance needs of individuals, families and businesses throughout Southern Mississippi. For over 40 years, our agents have been dedicated to providing low-cost insurance solutions
Why Mississippi Families Choose Us
Most people don’t love their insurance company, and they shouldn’t have to. We built this agency so you’d have someone local who fights for your best rate, explains your coverage in plain English, and actually answers when you call.
40+ Years in Business
Jerry James became the first Nationwide agent in Hattiesburg in 1982. Today, his son Patrick leads a team of 16 licensed professionals across 7 Mississippi locations. Same family. Same values.
10+ Carriers, One Call
We're not tied to one insurance company. We represent Nationwide, Safeco, Progressive, Travelers, MetLife, Liberty Mutual, and more. We recommend what's best for you—not what pays us the most.
150+ Years of Combined Experience
Our team has seen every kind of claim and every kind of storm Mississippi can throw at you. We know what coverage holds up because we've been doing this a long time.
Real Claims Support
When something goes wrong, you call us—not an 800 number. Our claims manager has 30 years of experience at this agency and treats your claim like her own.
From Start to Finish
Our Simple Three-Step Plan
Getting insurance coverage doesn’t have to be complicated.
Step 01
Review Your Coverage
Step 02
Shop 10+ Carriers
Step 03
Get Coverage
Your Insurance Questions, Answered
Here’s what our clients asked before they made the call and why most wish they’d done it sooner.
What types of insurance does The James Agency offer?
We cover just about everything—auto, home, life, renters, and recreational vehicle insurance for individuals and families, plus business coverage, farm insurance, and industry-specific policies for business owners. Since we’re independent and represent 10+ carriers, we match you with the right protection no matter what you need covered.
How is an independent agency different from buying direct from a carrier?
When you buy direct from State Farm or GEICO, you’re only seeing their prices and their options. As an independent agency, we shop 10+ carriers—Nationwide, Safeco, Progressive, Travelers, Liberty Mutual, and more—in a single phone call. That means you get the best coverage at the best rate without spending your Saturday comparing quotes yourself.
How long does it take to get a quote?
Most quotes take just one phone call. Give us 10–15 minutes to gather your information, and we’ll shop all our carriers and get back to you—usually the same day. No hassle, no pressure, no obligation.
Can you help me understand what my current policy actually covers?
Absolutely—we do this all the time. Bring in your current policy (or just tell us your carrier), and we’ll review it line-by-line in plain English. We’ll show you what you have, what you might be missing, and whether you’re overpaying. It’s free, and there’s zero obligation to switch.
What happens if I need to file a claim?
This is where having a local agency really matters. We walk you through every step, follow up with carriers, and push back when something isn’t right. You won’t fight the insurance company alone.
Do I really need renters insurance if my landlord has a policy?
Your landlord’s policy covers the building—not your belongings, not your liability, and not your living expenses if something forces you out. Renters insurance protects everything inside your apartment and costs less than most people expect.
Does my personal auto policy cover my boat, ATV, or RV?
In most cases, no. Personal auto policies typically exclude recreational vehicles, and riding without proper coverage can leave you exposed to major out-of-pocket costs. We write specialty policies for boats, ATVs, RVs, motorcycles, and more—often bundled with your existing coverage for additional savings.
How do I make a payment on my policy?
You can make a payment anytime through our online payment portal—quick, secure, and available 24/7. If you prefer to pay by phone or in person, our team across 7 Mississippi locations is happy to help.
Get Your Free Insurance Checkup
One call. 10+ carriers. Every policy reviewed. No guesswork.
Give us 15 minutes and we’ll show you exactly where you stand. We’ll find any gaps in your coverage and tell you honestly if what you have is already the right fit.
No pressure. No obligation. Just straight answers from a team that’s been protecting Mississippi families since 1982.